Returns and Refund Policy
Thanks for shopping at Amera Ultra
If you are not satisfied with your purchase, you can return it within 14 days from the purchase date in original, unused condition for a full refund (shipping charges excluded).
In order to begin the return or exchange process, you must send an email to Support@ameraultra.com with your receipt or order number and stating the reason for the return.
Once this information is received, you will be sent a return authorization number and a return shipping address. Return shipping is at the customer’s expense.
When we confirm the receipt of the returned item(s) and verify that it’s in the original, unused condition, your method of payment will be issued a refund. You will receive a confirmation email notifying you of the refund. Please be advised it may take a few weeks for a refund to appear on your credit card statement.